, May 21, 2015 – BigPanda, the data science platform for automating IT event correlation and incident response, announced today that WIX (NASDAQ: WIX), the leading cloud-based website development platform, has selected BigPanda as a key pillar in their IT operations strategy. Real-time Topology Mesh. "BigPanda’s Event Enrichment Engine helps structure our event data and adds more context to alerts for our Operations team to triage issues quickly and achieve better alert compression rates,” said Samy Senthivel, Senior Digital Enterprise Monitoring Services Manager at Autodesk. The map name will appear in the description for each mapping enrichment item when viewing or editing alert tag settings. Our platform offers cross. Event Enrichment Engine. Event Enrichment Engine. , the leader in Event Correlation and Automation powered by AIOps, today revealed the power of its Event Enrichment. That’s it. This financing was led by Advent. Event Enrichment Engine. Product Releases. Unified Analytics. Incident 360 Console. This has reduced the number of false positives in our system by 51%. The BigPanda ServiceNow CMDB integration works by configuring a scheduled job in your ServiceNow. To create an enrichment map: Click New Map. Event Enrichment Engine. Root Cause Changes. Root Cause Changes. Event Enrichment Engine. In essence, AIOps elevates the efficiency of observability, monitoring, and event management. BigPanda ingests raw event data from integrated monitoring systems and normalizes them into key-value pairs called tags. Incident identifiers are created based on the tags and event data sent to BigPanda for each event. Unified Analytics. Success of AIOps tools, relies heavily on the quality of data fed to their AI/ML algorithms. Root Cause Changes. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Further Reading. BigPanda’s Alert Intelligence service dramatically reduces IT noise by filtering out false positives and benign events, and deduplicating recurring or cross-platform repetitions of the event. BigPanda’s Generative AI taps into large language model (LLM) technology to automatically and quickly deliver accurate and consistent incident. Root Cause Changes. BigPanda’s best-in-class Event Enrichment Engine offers cross-do. BigPanda gives Splunk users a holistic view. Root Cause Changes. Incident 360 Console. In. Topological enrichment – “decorating” alerts with different attributes from all the systems being monitored in the organization. In BigPanda, raw event data is merged into a singular alert so that you can visualize the life cycle. Incident 360 Console. This is. Event Enrichment Engine. our online calendar. Enterprise Cloud Platform. Automatic Incident Triage. BigPanda has allowed Expedia to reinvest developer and engineer time saved from reducing MTTR towards feature development. It is routine to see people’s children on their laps during meetings; or to have a walking 1:1 from a few thousand miles away to ensure you can recharge. 1, 2022 — BigPanda, Inc. Latest From BigPanda. Automatic Incident Triage. We've got all of these different systems providing us monitoring and alerting information," Smith said. Product Releases. Root Cause Changes. For custom solutions, you can build advanced integrations by using the Open Integration Manager , Email Parser , or BigPanda API Reference . 2) BigPanda's Integrations with CMDB provide Event Enrichment details, improving the quality of data fed to BigPanda’s AI/ML algorithms. BigPanda’s Real-time Topology Mesh provides teams with a real-time, always up-to-date topology model of the full IT stack. Contact Info: info@bigpanda. Root Cause Changes. BigPanda cuts through the complexity of your monitoring stack and consolidates alerts from all of your monitoring systems. Real-time Topology Mesh. Root Cause Changes. Magazine - IT Ops Pulse. Today’s incident pipelines are noisy. If you are indiscriminately escalating your incidents because they are lacking the operational and business context to solve them, and in the process losing valuable time in resolving critical incidents and outages, maybe it’s time you learned about BigPanda’s Open Integration Hub and Open. Incident 360 Console. Once. BigPanda blog. Tags are activated upon creation and will be immediately available for use. 1. Incident 360 Console. Now solve your noisy ChatOps problem. Automatic Incident Triage. Event Enrichment Engine. Automatic Incident Triage. For tags with. Real-time Topology Mesh. Unified Analytics. Unified Analytics. Unified Analytics. BigPanda was built from the ground up for hybrid cloud, as it was created to provide consistent visibility across legacy, commercial, homegrown, open-source, on-prem, and cloud environments. Its features help us to gain a better visibility on the general observability of the company, and also thanks to its unificacion, correlation and enrichment NOC operators gain more efficiency on incidents. It’s simple – lower MTTR equals better service. Unified Analytics. Enterprise Cloud Platform. Event Enrichment Engine. Latest From BigPanda. While BigPanda’s flexible and powerful APIs are well-suited for that purpose, and BigPanda is always available to support customers as. Root Cause Changes. Automatic Incident Triage. This key capability of BigPanda’s AIOps platform moves organizations beyond simple alert noise to turbocharging the effectiveness of event correlation, root cause analysis, and. As your business grows and adds applications and digital offerings, BigPanda helps you scale IT operations without increasing complexity or cost. In BigPanda, tags enable alert correlation, provide incident information in the UI, help you configure environments, perform searches, collect analytics, and configure AutoShare for certain integrations. 1) BigPanda’s ability to eliminate IT noise, surface the root cause of problems, and automate manual incident management tasks improving MTTR across the organization. GMT. Transforms millions of events into a small number of actionable alerts. Creates shared awareness for ITOps, NOC, DevOps and SRE teams by providing a 360-degree overview of each incident detected by BigPanda. In addition to the data sent in with raw events, you are also able to configure enrichment tags. If the new event status changes (For example, Warning to Critical), the tag values will be merged into the last event. Incident Routing with BigPanda. Real-time Topology Mesh. Incident 360 Console. Product Releases. Calculating MTBF is simple: divide the total operating hours by the number of failures in that period. Tags are the fundamental d. Automatic Incident Triage. Real-time Topology Mesh. Real-time Topology Mesh. Latest From BigPanda. Product Releases. Contact Info: info@bigpanda. Product Releases. Incident 360 Console. Enterprise Cloud Platform. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Event enrichment provides AIOps tools with the context they need for success, and BigPanda’s Event Enrichment Engine offers best-in-class cross-domain event enrichment capabilities. Event enrichment: Contextual information is added to alerts, providing a deeper understanding of the underlying issues and facilitating more informed decision-making. IT Ops, NOC, DevOps, and SRE teams must evolve manual and reactive incident response capabilities. Autodesk uses BigPanda’s Event Enrichment Engine to accelerate their IT Ops. BigPanda blog. Contact Info: info@bigpanda. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Event Enrichment Engine. Phase 1: Compress and Distill. . Event Enrichment Engine. Enterprise Cloud Platform. Real-time Topology Mesh. "BigPanda’s Event Enrichment Engine helps structure our event data and adds more context to alerts for our Operations team to triage issues quickly and achieve better alert compression rates,” said Samy Senthivel, Senior Digital Enterprise Monitoring Services Manager at Autodesk. Real-time Topology Mesh. BigPanda digests all of the raw data from your integrated monitoring systems and automatically correlates this complex data into incidents. Monitoring. ServiceNow CMDB. Event Enrichment Engine. WHEN: March 21, 2023 at 8:30 a. Enrichment is the process of adding contextual information to alerts in BigPanda. BigPanda for HipChat Connect: The pint of Guinness your DevOps teams deserve. Embracing the Change. Automatic Incident Triage. Root Cause Changes. Automatic Incident Triage. Event Enrichment Engine. BigPanda University. Incident 360 Console. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065I am excited to announce today that BigPanda has secured $190 million in financing at a $1. BigPanda University. Automatic Incident Triage. This logic can be easily defined by users and used to extract and manipulate relevant alert payload data to create enrichment tags, which are then added back to the alerts. Event Enrichment Engine. Alert. Event Enrichment Engine. Topological enrichment – “decorating” alerts with different attributes from all the systems being. Incident 360 Console. Event Enrichment Engine. Root Cause Changes. To manage incident tags: Navigate to Settings > Incident Enrichment. BigPanda University. Magazine - IT Ops Pulse. Magazine - IT Ops Pulse. We’ve recently launched an executive event series, Whiskey and Wisdom, exclusively for IT Ops leaders to gather each month and talk about topics that are top-of-mind (and yes, there is whiskey!) While the sessions are not recorded, Derrick Arakaki, VP of Customer Outcomes, started a blog called Overheard at. Contact Info: [email protected] Enrichment Engine. Latest From BigPanda. Understanding how BigPanda determines which events are correlated into an alert and which alerts are grouped together into incidents can help you configure and use BigPanda more effectively. BigPanda University. Automatic Incident Triage. Unified Analytics. In this article, we’ll explore how this is the case by discussing some high-value AIOps use cases and examples. The. Send monitoring events from Zabbix to BigPanda. Incident triage and remediation traditionally involves dozens of manual actions to notify and coordinate teams. Automatic Incident Triage. API. Whiskey and Wisdom: AIOps as a strategy. An event sent to BigPanda that is. BigPanda’s Resources for Navigating Change Through the AI Revolution. Enterprise Cloud Platform. This enrichment can be divided into two major groups. Real-time Topology Mesh. And this sense of openness extends. Automatic Incident Triage. The Optm team offers white-glove service from beginning to end, with a focus on a very select group of technologies. Cribl is a vendor-agnostic observability pipeline that gives you the flexibility to collect, reduce, enrich, normalize, and route data from any source to any destination within your existing data infrastructure. Additional tag mapping can be added to accommodate the full list of enrichment values to add to the event. IT incident management is a systematic approach to detect, evaluate, resolve, and prevent IT incidents to reduce their adverse effects on business operations. Events. Incident 360 Console. Automatic Incident Triage. Incident 360 Console. Enterprise Cloud Platform. Automatic Incident Triage. Solutions . Event Enrichment Engine. Automatic Incident Triage. The main product consists of a fully customizable cloud-hosted event management console for event integration, reporting, correlation, and enrichment. The first advantage of incident triage automation is self-evident in all that was just discussed, mainly a shorter incident lifecycle – leading to improved performance and availability for apps and services. As such, we’ve made the difficult decision to reduce our workforce by 13%. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065For BigPanda users, the integration lets them tap into Datadog's new service-to-service topology map to drive event enrichment, correlation, impact analysis and prioritization. BigPanda alert statuses are determined by specific incoming tag values. Event Enrichment Engine. , the leader in Event Correlation and Automation powered by AIOps, today revealed the power of its. Root Cause Changes. Unified Analytics. Monitoring tools generate events when potential problems are detected in your infrastructure. Alert Rules configured to send clear events will automatically resolve the corresponding alert in BigPanda on receipt of a clear event. When satisfied with your tag settings, select Create Tag. Event Aggregation: BigPanda rolls up multiple events generated from a monitored resource changing state, into a single timeline view for users to see. Product Releases. Automatic Incident Triage. Purpose-built for large, complex and modern IT environments, BigPanda helps IT Ops, NOC, DevOps and SRE teams supporting their enterprises reduce The rise of new technologies has grown immensely in the past few years, and this is only predicted to continue for 2023. Real-time Topology Mesh. Unified Analytics. Unified Analytics. Incident 360 Console. Solutions. Event Enrichment Engine. Provides the option to automatically sync CloudWatch Alarms created after the initial configuration with BigPanda. Event Enrichment Engine. Root Cause Changes. At the same time, enrichment adds context to the events that do enter the feed. Root Cause Changes. Enterprise Cloud Platform. SAN FRANCISCO, July 14, 2021 (GLOBE NEWSWIRE) -- BigPanda, Inc. Incident 360 Console. Real-time Topology Mesh. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Event Enrichment Engine. Product Releases. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065With the BigPanda AO Platform deployed, the online video gaming company can now grow the business by releasing new games. "BigPanda’s Event Enrichment Engine helps structure our event data and adds more context to alerts for our Operations team to triage issues quickly and achieve better alert compression rates. Root Cause Changes. Why BigPanda?Event Enrichment Engine. Over time status updates and repeat events may occur from the same system issue. Real-time Topology Mesh. Enabling integrations. Incident 360 Console. Automatic Incident Triage. Here you can track and manage all of your active incidents – no matter what system they’re coming from: Nagios, New Relic, Pingdom, Zabbix, CloudWatch. BigPanda offers a solution that has a modern twist on event management process. Automatic Incident Triage. ITOps and DevOps teams need a clear roadmap to design, implement, and operate the incident management process; IT incident management best practices provide a framework for managing IT. The integration deep-visibility feature is just one of many self-service features coming your way soon. All of this is managed using a dedicated. By empowering IT Operations with event correlation techniques, root-cause analysis methods, and automating the incident management lifecycle, incident management software, BigPanda will minimize downtime, deliver extraordinary user experiences and help organizations thrive in an uncertain future. A successful online video game developer, publisher and eSports. Unified Analytics. Events. Unified Analytics. Root Cause Changes. Automatic Incident Triage. Brazil-based Tech Multinational Leverages BigPanda to Break Down Ops Silos, Improve Delivery of Services. Root Cause Changes. Incident 360 Console. When our customers want to streamline incident management across dozens of monitoring tools, they use BigPanda for greater visibility, automation and insight to keep their IT. Transforms millions of events into a small number of actionable alerts. Unified Analytics. See incidents more clearly. Product Releases. Incident 360 Console. Created as a SaaS-native event correlation and automation platform for IT Operations, BigPanda delivers high performance with enterprise-class availability, resilience, and dynamic scalability. Cross-domain Enrichment Improves Accuracy of Event Correlation and Serves as Linchpin for AIOps AutomationSAN FRANCISCO, July 14, 2021 (GLOBE NEWSWIRE) -- BigPanda, Inc. Azure Monitor collects telemetry data from both on-premises and Azure cloud service as well as collects log data from management tools. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Adopting BigPanda’s Event Correlation and Automation platform, powered by AIOps, has helped Expedia in its modernization journey, with quantifiable results: Enabling DevOps. Enterprise Cloud Platform. Real-time Topology Mesh. Real-time Topology Mesh. CompanyBigPanda acted as an enabler in this transition, by providing a single screen where alerts from both solutions were shown, enabling a unified, streamlined process during the transition phase. Event Enrichment Engine. Because BigPanda takes a best-of-breed approach to our integrations, we allow you to pull enrichment information from any tool or location regardless of the tool vendor. Contact Info: info@bigpanda. SAN FRANCISCO, Nov. Install this integration to correlate noisy trigger alerts from Zabbix into actionable incidents in. Contact Info: info@bigpanda. Incident 360 Console. Success of AIOps tools, relies heavily on the quality of data fed to their AI/ML algorithms. Each tag has two parts: the tag name and the tag value. Contact Info:. Incident 360 Console. Automatic Incident Triage. Read more about the new data engineering, incident intelligence and workflow automation features released on the BigPanda platform. Event Enrichment Engine. 05, 2021. Real-time Topology Mesh. The most important section of the BigPanda interface is the incident feed. Event Enrichment Engine. Event Enrichment Engine. As new alerts are received, BigPanda evaluates all matching patterns and determines whether to update an existing incident or create a new incident. Additionally, it draws from various sources to enhance ServiceNow’s CMDB, ensuring effective alert correlation and aiding in root cause analysis. Event Enrichment Engine. Then BigPanda’s Algorithmic Alert Correlation patterns kick in to automatically find associations amongst the alerts. Automatic Incident Triage. ServiceNow CMDB data can add key relevant business information to event enrichment, ensuring that operators have all the data they need to triage and remediate incidents. Automatic Incident Triage. Enterprise Cloud Platform. LIFT. Enterprise Cloud Platform. Keep reading to. Unified Analytics. You can design a Panda. To ensure that BigPanda accurately reflects the current status, when sending multiple events, you must include the timestamp for each event or sort the alerts array by when the events occurred, in. Real-time Topology Mesh. Root Cause Changes. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065With alert enrichment and correlation, BigPanda brings incident details together into a single pane, making it easier for teams to quickly analyze tech stack impact and identify potential causes. BigPanda blog. Correlates alerts from ThousandEyes Alert Rules to help you understand and respond faster to production issues. These correlated alerts can be enriched with contextual data from other tools. Incident 360 Console. Unified Analytics. by Alec Down | Aug 8, 2023. Root Cause Changes. BigPanda’s AIOps Event Correlation and Automation platform BigPanda’s SaaS-based AIOps Event Correlation and Automation platform, helps enterprises prevent and resolve outages. Event Enrichment Engine. BigPanda’s investors, such as Insight Partners, are patient, have very long-term time horizons, and are willing to invest today in achieving scale to generate returns many years into the future. At BigPanda, the marketing team has started experimenting with how we run offsites, with the aim of trying to find a “secret sauce” that. Product Releases. Incident 360 Console. Automatic Incident Triage. Root Cause Changes. Automatic Incident Triage. Enterprise Cloud Platform. Root Cause Changes. Unified Analytics. Alert tags are used to add contextual data to your alerts for improved alert management and reduced MTTR. Incident 360 Console. Unified Analytics. It doesn’t happen overnight, but with time, and with the help of AI/ML, it is doable. Magazine - IT Ops Pulse. Automatic Incident Triage. Incident 360 Console. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Event Enrichment Engine. Real-time Topology Mesh. by Amy Brennen | Sep 26, 2023. Root Cause Changes. The enriched alerts are then sent to BigPanda’s Open Box Machine Learning for correlation and root cause detection. At BigPanda, we are constantly striving to deliver innovative new features and capabilities to our users. Consider the autonomous driving analogy. Tags drive alert normalization and deduplication,. Product Releases. Real-time Topology Mesh. To manage incident tags: Navigate to Settings > Incident Enrichment. Root Cause Changes. Root Cause Changes. Real-time Topology Mesh. Incidents in BigPanda provide context to issues, and allow you to quickly identify, triage, and remediate problems before they become severe. BigPanda offers several types of integrations: Monitoring: allows BigPanda to receive alerts from your monitoring systems, such as Nagios, SolarWinds, and AppDynamics. Event Enrichment: Many events lack the context necessary to make them actionable. BigPanda has several APIs available that allow you to integrate with external tools and manage incidents and BigPanda elements in bulk. Incident 360 Console. natural language incident titles and summaries. Contact Info: info@bigpanda. This enriches events with crucial information that aids in promptly detecting, comprehending, and resolving incidents. Automatic Incident Triage. Event Enrichment Engine. Event Enrichment Engine. Root Cause Changes. Event Enrichment Engine. Root Cause Changes. Enterprise Cloud Platform. Magazine - IT Ops Pulse. Contact Info: info@bigpanda. Transforms millions of events into a small number of actionable alerts. Oddly enough, the transition in the aviation world which I discussed above, suffered from similar problems. Automatic Incident Triage. Applying machine learning to IT operational data can lead to faster response to incidents, more. BigPanda collects, cleans, and prepares data for AIOps processing. Unified Analytics. And so, it was an organizational effort. If the recipient is an external ticketing system, provides a link directly to the ticket (for example, a JIRA ticket). Incident 360 Console. Incident 360 Console. Real-time Topology Mesh. Real-time Topology Mesh. This is why many teams embark on an AIOps journey which includes event correlation and root cause analysis - but without a solid plan for enriching event data, early AIOPs efforts can fail. Unified Analytics. Event Enrichment Engine. m. Incident 360 Console. Events. Product Releases. Incident 360 Console. Root Cause Changes. Real-time Topology Mesh. BigPanda University. BigPanda is purpose-built for Event Correlation and Automation. Because BigPanda takes a best-of-breed approach to our integrations, we allow you to pull enrichment information from any tool or location regardless of the tool vendor. Enterprise Cloud Platform. CMDB Override Existing Option: The updated integration adds ServiceNow support for this enrichment flag option, enabling better enrichment of ServiceNow incidents. BigPanda collects, cleans, and prepares data for AIOps processing. We next investigated how large language models can be used in production at a typical NOC. Contact Info: info@bigpanda. Add topology data from external sources. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065The path to success via The Three Ways. Root Cause Changes. Automatic Incident Triage. BigPanda AI-generated analysis is built with expertise in IT infrastructure and systems and provides operational awareness and context to reliably identify where a problem started, what changed, and how systems are related to suggest where and how to fix issues. Automatic Incident Triage. Use the Incidents tab to manage active incidents from a centralized place.